Privacy Policy
Effective Date: June 24, 2025
Last Updated: June 24, 2025
HomePro Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, use our services, or interact with us through phone, email, SMS, or other channels.
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1. Information We Collect
We may collect the following categories of personal information:
• Contact Information: Name, email address, mailing address
• Service-Related Data: Property details, service preferences, purchase history
• Device Data: IP address, browser type, operating system, referring URL, device identifiers
• Communication Preferences: Your opt-in or opt-out status for email, phone, and SMS messaging
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2. How We Use Your Information
Your personal information may be used to:
• Provide and schedule home improvement services
• Send service updates, billing information, or support notifications
• Communicate promotions, special offers, and updates (with your consent)
• Improve our services, website performance, and customer experience
• Comply with applicable legal obligations
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3. SMS/Text Messaging Policy
By providing your mobile phone number and opting in through our forms, you consent to receive recurring SMS/text messages from HomePro Solutions for:
• Appointment reminders
• Service notifications
• Promotional offers (if consented)
• Customer support communication
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP to any message or contacting us directly. Reply HELP for assistance.
IMPORTANT: We will never sell, rent, share, or disclose your mobile number or opt-in data to third parties or affiliates for marketing or promotional purposes. All SMS communications are strictly for HomePro Solutions use only and governed by this privacy policy.
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4. Data Sharing and Disclosure
We do not share your personal information with third parties, except in the following limited circumstances:
• Service Providers: We may use trusted vendors to help us operate our business (e.g., CRM, email services, website hosting), but they are contractually obligated to safeguard your information and may not use it for their own purposes.
• Legal Requirements: If required by law or court order, we may disclose information to comply with legal obligations or to protect our rights or the safety of others.
We do not share your mobile opt-in data, text messaging data, or phone numbers with any third-party organization or marketing partner. This includes prohibiting all sale, trade, or transfer of such information for any commercial purpose.
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5. Cookies and Tracking Technologies
We use cookies and similar tracking tools to enhance your experience on our website. These technologies help us:
• Remember user preferences
• Track website traffic and analytics
• Serve relevant content
You may disable cookies via your browser settings, though doing so may limit certain website functionality.
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6. Your Rights and Choices
You have the right to:
• Access or correct your personal data
• Withdraw consent for marketing communications
• Request deletion of your personal information (subject to applicable law)
To exercise these rights, please contact us at the email provided below.
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7. Data Security
We use industry-standard administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction. While no method is 100% secure, we are committed to continuously improving our data protection practices.
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8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. All updates will be posted on this page with a revised effective date. Your continued use of our services constitutes acceptance of any changes.
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9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
HomePro Solutions
📧 Email: epoffice@homeprosolution.com
📍 1155 Larry Mahan Dr, Suite F, El Paso, TX 79925